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Forum - General Questions |
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Question
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Problems with ordering from Percepto Records?
I really hope that this is just me that has been having problems, because I love their catalog and certainly don't want to smear their name in anyway.
But ... I have been having ordering problems from them. A CD that I ordered from then in May still hasn't arrived. I've emailed them four times from two different e-mail accounts asking what's up, and haven't heard a peep from them.
This isn't the first time it's happened, either. The first CD I ordered from them, they said would arrive in six to eight weeks. That's fine, but after waiting that long, it still hadn't come. So I sent them an e-mail, didn't hear back, but got it priority mail in a couple of days.
Has anyone else had any issues with them? If so, what did you do about it?
Steve
steve.dibb, July 19, 2006; 8:15 PM
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Answers
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Give 'em hell! If they are giving you bad service state your case loud and clear.
I've never ordered anything from them so I can't say. I considered ordering a couple of their Vic Mizzy scores until I noticed the (send money then find out if it's in stock policy).
Same goes for Forced Exposure. I'll never again purchase anything from that distributor.
victoravalentine, July 20, 2006; 5:24 PM
Hello,
I have ordered from Percepto a few times and always received my order, The only thing I have had a problem with is when I have emailed them a question about a release I have never had any reply's,
Best Regards,
David Phoenix, AZ
deg63iami, July 21, 2006; 2:36 AM
That's why I usually get stuff from Screen Archives, rather than dealing with the labels
directly. Maybe contact Screen Archives and ask them about the lack of response from
Percepto....they may have a better contact with them.
charel196, July 27, 2006; 4:51 PM
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